Single-Entry Installation and Repair Services Visa

What this route covers

60 days initial; extensions up to 180 days total

Visa index: C20

Regular processing

10–14 days (regular). Starts after a complete file is accepted; government review may take longer.

Sponsor and lodging responsibility

Required

Sponsor through its registered eVisa account

Requirements

• C20: Passport/travel document valid at least 6 months; route-specific non-national document exceptions apply.
• C20: Recent colour photo taken within previous year.
• C20: Last 3 months bank statements (minimum balance not stated in this section); applicant/guarantor account where permitted.
• C20: Sponsor application letter and guarantee declaration.
• C20: Government/private company letter explaining why machine installation/repair following purchase requires this foreign applicant.
• C20: Invitation from Local Company — preparation upload

What to upload

• Passport identity page

  Visa index C20: Single-Entry Installation and Repair Services Visa.

  The provider preparation checklist asks for passport validity of at least 6 months. Confirm the selected duration with Atelix; the official route minimum is listed separately.

  Scan the complete passport identity page, including the photo, passport number, issue/expiry dates and machine-readable lines at the bottom. Keep every edge visible and avoid glare.

  Your passport must have at least six months of validity. Use the same passport and spelling as your application.

  View Spun’s document example · Reference only; use your own evidence.

• Recent colour photo

  Visa index C20: Single-Entry Installation and Repair Services Visa.

  Prepare a colour photograph on a red background for this provider checklist; retain an original without filters or edits.

  Use a recent colour portrait, facing the camera, with a neutral expression and no blur, filters or objects covering your face.

  Prepare JPG/JPEG or PNG, at least 400 × 600 pixels and no more than 2 MB for government filing. Keep the head and chin within the frame; the head should occupy about 50–60% of the image height.

  Use a photograph taken within the last year. Atelix accepts originals up to 10 MB, but the government photo limit is smaller.

  View Spun’s document example · Reference only; use your own evidence.

• Business invitation or correspondence

  Visa index C20: Single-Entry Installation and Repair Services Visa.

  Upload the Indonesian host’s invitation letter or business correspondence confirming the relationship and planned meetings or business activities.

  For a useful invitation, include the host company name, contact person, applicant name, visit dates and purpose. Keep dates consistent with your itinerary.

  View Spun’s document example · Reference only; use your own evidence.

• Personal bank statements

  Visa index C20: Single-Entry Installation and Repair Services Visa.

  Upload bank-issued statements for the latest three months. Include all pages showing your account-holder name, statement period, currency, transactions and closing balance.

  Use complete monthly statements downloaded from your bank rather than a cropped balance screenshot. Keep the name consistent with your passport.

  View Spun’s document example · Reference only; use your own evidence.

Activity limits

• Only the approved activities are permitted. Employment and paid activity require the applicable authorisation.

Notes

* Regular service only. Timing starts after a complete file is accepted and may change with government review.

* Passport nationality, travel document, sponsor and current immigration status must be reviewed before filing.

* Extra permits, translations, deposits and third-party charges are excluded unless included in the approved quote.