Can I attach a file to an Atelix Support inquiry?

Updated · Atelix Support

Yes. The case inquiry composer accepts PDF, JPEG, and PNG attachments up to 10 MB. Attachments stay private and are separate from the application document checklist.

What should I do?

  • Open the case inquiry.
  • Select the paperclip and choose a supported file.
  • Send the message with the attachment.

What should I know?

Use the Documents checklist for files needed for the application itself.

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